Director of Care Message – Lara Basso

Welcome to Summer everyone!

The past 24 months have been exceptionally challenging for most of us. Maintaining positivity has been a focus and priority for the Banfields Community, as we rally together to support the ever-changing needs and requirements of care in a challenging COVID-19 climate.

We have continued to adapt and improve our organisational structure throughout the year. We have employed some of the very best talent available with some exciting new appointments both within the AACG and Banfields management teams.

Firstly, we are very pleased to announce the recent appointment of Kristin Chiong, as our Quality and Compliance Manager and we warmly welcome her to our team.

I am also delighted to announce that Sarah Dempster, Lifestyle Assistant, has been appointed as our new Administration Assistant, assigned to Reception. Well done Sarah on your new role!

I’m excited to announce the appointment of Leesa Hermans as our Clinical Care Manager for Banfields Aged Care.

Please note that Leesa can be contacted via email: cl*************@ba*******.au Leesa has been employed at Banfields Aged Care since February 2016 as a senior Registered Nurse and Team Leader. Congratulations Leesa on your new appointment! Another innovative and interesting role created this year to assist the wider AACG team is that of the ‘Chief Nurse’ – a role ably filled by Kevin Geronimo who was previously the Care Manager at Kew Gardens Aged Care. Kevin has a keen interest in clinical governance and the delivery of excellent care.

The Chief Nurse role has been implemented as a response to the ever changing environment created by the Royal Commission into Aged care and many new legislative requirements under the Aged Care Act 1997.

Kevin is very excited by the opportunity and he will have a strong influence on the delivery and quality of care and the Clinical Governance expectations of the Government. The AACG Management team believes there will be some great outcomes for our residents and relatives with both sites having a strong overseeing team working together for quality care and continuous improvements.

We are blessed to work with some truly amazing clinicians who contribute so positively to the high standard of clinical care at Banfields. It is always a pleasure to be in a position to promote from within.

To my amazing, dedicated staff:

These have been crazy, stressful times. I’m so proud of you all for being so resilient and acknowledge the personal impact this current COVID climate has had. I am thankful to work with such an amazing, supportive team, who not only care about our residents and their employment obligations, but also care about each other as well. The positive, supportive staff culture at Banfields is truly unique and this is a blessing for us all.

If you need support with your mental health, I’m always available and so is Adam from Enact Health – a truly an amazing initiative our CEO has sourced to support us during these crazy COVID times. If you need help to access Adam, you can scan any of the QR Codes on the Health Breaks posters that are throughout the facility, or message me and I will pass on his number.

Wishing you and your families a very Merry Christmas and healthy and happiness in the New Year!

– Lara.


Jan 11, 2022